Product guide

What should I do if chat does not reply?

Check the message status, connection and account notices before retrying. Repeatedly pressing Send can create duplicate requests.

Send feedback

Facts reviewed:

Check before retrying

Confirm you are online and whether generation is still running. Look for sign-in, balance or model availability messages. Keep a copy of unsent text and retry only after the request has finished or clearly failed.

If the issue continues

Report the time, device, browser version, model and exact error. Say whether one conversation or all chats are affected. Remove private content from any screenshots.

Frequently asked questions

What should I do if chat does not reply?

Check the message status, connection and account notices before retrying. Repeatedly pressing Send can create duplicate requests.

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